Privacy Notice

South Suntreso Limited is the controller responsible for personal information handled through this website. We are registered in England and Wales under company number 16122395 and registered with the Information Commissioner’s Office under reference ZC194744.

When you contact us, we collect the information you choose to provide, including your name, organisation, email address, reason for contact, message and any later correspondence. Please do not send special-category personal data or confidential information unless it is necessary and agreed with us in advance.

Our website and service providers may also generate technical and usage information such as IP address, browser and device information, approximate location, referral source, pages viewed, actions taken, timestamps, and security or diagnostic logs.

We use enquiry information to respond to you, understand and assess the opportunity or issue raised, maintain appropriate business records and, where relevant, route your enquiry to InduX or K22 Works. Our lawful bases are taking steps at your request before entering into a contract, our legitimate interests in operating and developing the South Suntreso house of expertise, and compliance with legal obligations where applicable.

We use technical and usage information to operate, secure and troubleshoot the website, understand its performance and improve the visitor experience. Base44’s built-in analytics may report visits, pages viewed, referral source, approximate location, device or operating system, and selected website actions. Our custom contact-form event records only the enquiry category, not your name, email address or message. We do not use this information for advertising or solely automated decisions with legal or similarly significant effects.

If we introduce a non-essential cookie or similar technology, we will provide appropriate information and request consent where legally required.

We share personal information only where necessary: with authorised people working for South Suntreso; with InduX or K22 Works when an enquiry is better handled by that business; with professional advisers, regulators or authorities where necessary; and with service providers that support hosting, storage, security and analytics. Base44 processes website data on our behalf. We do not sell personal information.

Some providers may process information outside the United Kingdom, including in the United States. Where this happens, we rely on the provider’s contractual arrangements and approved safeguards for international transfers, as applicable.

Contact submissions are not publicly readable. Access is restricted to authorised administrators, and we use Base44’s security controls, including encryption in transit and at rest, to help protect the information. No online service can guarantee absolute security.

Routine enquiries are reviewed and deleted or anonymised within 24 months of the last meaningful contact. We may retain information for longer where an ongoing relationship, contract, legal obligation, dispute or regulatory requirement makes this necessary. Technical and analytics information is retained only for the period required for the relevant operational, security or measurement purpose.

Depending on the circumstances, you may have rights to access, correct or erase your information, restrict its use, object to its use, or receive a portable copy. You have the right to object to processing based on our legitimate interests. We will consider each request under the applicable data-protection law.

This notice may be updated when our services or data-handling practices change.